Upgrade Instructions

 

TerraBlock Version 6 (and higher) Requirements:

TerraBlock version 6.0 (and higher) only supports servers running the Windows 7, 64bit OS. TerraBlock servers purchased after August 1st, 2010 (serial number TB-01237 and higher) already have the Windows 7, 64bit OS. TerraBlock servers purchased between March 2008 and August 2010 (serial number TB-00764 through TB-01236) are eligible for 64bit OS upgrade package. Email sales@facilis.com or call +1-978-562-7022 to request a quote

Request a License via Email:

To request a license or to find out if your TerraBlock is covered under a current support contract, send an email to license@facilis.com with the following information:

  • Your TerraBlock serial number (a silver or black tag on the back or side of the unit)
  • Your company name and contact information
  • The "TBLicenseData" file in C:/Program Files/Facilis/TerraBlock as an attachment

If you have a current contract, you will receive a new license file for version 6.x software. Please allow up to 24 hours to receive your license file for requests sent during weekday business hours.

Do not upgrade without obtaining a license file or without the proper hardware requirements. If you have more than one TerraBlock unit, you must upgrade all units to 6.x. A mix of TerraBlock software versions is not supported on the same network.

Download Software:

Go to the Download Center and sign up or use a current account to access the latest builds of TerraBlock software. Be sure that the email address used on the account is the best way to contact you with any technical bulletins or release notices.

Install:

Read through the TerraBlock 6.1 Release Notes included in the software download, and follow instructions carefully.

Let Us Know/Feedback:

Enjoy the 6.x release and the Facilis Shared File System. Contact support@facilis.com if any problems arise.

Facilis Shared File System License:

Version 6.x of Facilis TerraBlock includes the option for Multi-user Write volumes through the Facilis Shared File System (Shared FS). Prior to Facilis Shared File System availability, existing legacy systems have the option of purchasing an unlimited-term add-on license at any time when covered under a valid support. Email sales@facilis.com or call +1-978-562-7022 to request a quote.