Remote Access to Facilis Systems

Facilis HUB and TerraBlock servers are the lifeblood of your facility, but when your creative staff has to stay home, how can you still use your in-facility storage? Facilis has several ways to accommodate work-from-home and remote access requirements.

Using a VPN  
If you use Ethernet to access your Facilis server in the facility, you will be also able to access your project volumes through a VPN (Virtual Private Network). VPN connectivity can be slower than the accelerated internet file transfer of cloud storage, but if using a low-bitrate proxy (generated by Facilis FastTracker), real-time playback is possible through a simple consumer internet connection. By using a client console login or the desktop user of the remote system, volume mounting and access will be the same as in-facility workstations. FastTracker will also work the same way, and FastTracker can supply proxy files on demand to make access through VPN even easier. A VPN may be set up through your internet router or a VOIP phone system. If you have access to the internal network through a VPN, support@facilis.com can assist with gaining access to the server from your remote desktops.

Using Cloud Storage
Another way to make data accessible to external desktops is through cloud storage. Using the Facilis Object Cloud system, securely uploading your internal media to the cloud is as easy as drag-and-drop. Object Cloud uses a cache volume that uploads all data to the cloud in the exact directory structure where it exists in the cache volume. File system synchronization on the shared storage can replicate all volume data to the cache volume, flushing data from the files when uploads are complete. This leaves a "sparse" file that shows the basic information about the file, in a familiar directory location. Remote workstations with an internet connection and the proper credentials can access files from a cloud explorer interface, or cloud bucket mounted as a device on the home desktop, and download to their home workstations.

Cloud storage serves as both a remote access method and a data backup. When using VPN, a facility network problem or outage can keep all remote users from accessing the files. When using cloud, the data is available whether or not the facility network is active. Cloud data transfers are also accelerated, making it faster in some cases to upload to cloud and download to the remote workstation than to copy files directly through VPN.

Using Facilis Edge Sync
Facilis Edge starts with Object Cloud, and adds a Cosmos database to synchronize multiple cloud buckets into a single file system. That file system is the Facilis cache volume, and any remote cache volume on an internet connected workstation. Remote PC workstations can use an internal drive to cache the synchronized cloud data, and "prefetch" files and folders on-demand for use in real time. Remote Mac workstations use the Facilis Edge Node gateway to access the synchronized cache volume on their desktop. Any changes to the cache volume, projects and media files will be immediately synchronized to the in-facility cache volume for access on demand or prefetch. Enable full Adobe collaboration over the internet with Adobe Team Projects and Facilis Edge Sync.

Eligible Facilis servers must be running Windows 10 operating system with Facilis version 7.2 or higher, and have a valid support contract.

Contact sales@facilis.com for more information.

**Facilis is partnering with Xen Data and Wasabi for the Object Cloud storage solution.  Wasabi has a minimum storage retention policy that means if stored objects are deleted before they have been stored with Wasabi for a certain number of days, a Timed Deleted Storage charge equal to the storage charge for the remaining days will apply.  For the pay-as-you-go pricing model, 90 days is minimum retention. This means that if you delete any media that you have uploaded within 90 days, that is still counted as storage you have used.  If you exceed the allotted amount (10TB in this case), you will be charged at the normal rate.  Our recommendation is to not delete anything within 90 days as a safeguard.