Privacy Policy

Facilis Technology Privacy Policy


This privacy notice discloses the privacy practices for ( This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
  • How we store and share your data.
  • Right to be forgotten
  • Right to portability

Facilis Technology is committed to protecting and respecting your privacy. We’ll use your personal information to administer your contact information and to provide the products and services you are requesting from us. In order to provide you the content requested, we will store and process your personal data. We may share your personal data with our third party providers such as our network of resellers and distributors as well as our email and mail providers.

Information Collection, Use, and Sharing

We are the owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. This sharing of your information may include our third party providers such as; network of resellers and distributors as well as our email and mail providers, etc.

Unless you ask us not to, we may contact you via email, phone and mail in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address ( or phone number (978) 562-7022.

  • See what data we have about you, if any. “Right to data portability”
  • Change/correct any data we have about you.
  • Have us delete any data we have about you. “Right to be forgotten”
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Should there be a data breach we will notify you within 72 hours with additional information.

We request information from you on our order form. To buy from us, you must provide contact information (like name, email and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of our business partners may use cookies on our site. However, we have no access to or control over these cookies.

We use an outside shipping company to ship orders, a credit card processing company to bill users for goods and services, and an outside database provider to process form submissions. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order or request.

We partner with third party providers to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements and cookie settings of any other site that collects personally identifiable information.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

This policy was updated on 6/28/2022.

GDPR and European Policies
As of May 25th, 2018 - Facilis Technology will maintain compliance with GDPR laws and regulations. For European contacts that are Facilis Technology customers or channel partners, your information will maintain in our database as outlined in the privacy policy, as this information is critical to deliver product, support and policy information and updates for your business. If you are a Facilis Technology customer or authorized reseller partner and wish not to receive this information you may easily opt out of our email list by emailing or by calling (978-562-7022).

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (978) 562-7022, email at and by mail at 108 Forest Ave, Hudson, MA 01749.