When you’re an owner of one of Facilis Technology's video storage servers, you can rest assured that you’ll have access to some of the brightest technical support experts in the industry. Facilis carefully handpicks and thoroughly trains all of our support staff to ensure exceptional personalized customer assistance from installation to everyday operational inquiries. Our team of seasoned pros takes every action to ensure that your shared storage for video editing is optimized, operational and producing high-quality content at all times.
Download instructions and tech support notes are provided below for your reference. Please contact customer support for complete download login information.
To ensure a successful upgrade, please obtain a valid v7.1 / v7.2 license, as the new version will not run without it. For complete details on licensing procedures and hardware requirements, please reference the version 7.0 upgrade instructions provided above.