When you’re an owner of one of Facilis Technology's video storage servers, you can rest assured that you’ll have access to some of the brightest technical support experts in the industry. Facilis carefully handpicks and thoroughly trains all of our support staff to ensure exceptional personalized customer assistance from installation to everyday operational inquiries. Our team of seasoned pros takes every action to ensure that your shared storage for video editing is optimized, operational and producing high-quality content at all times.
- Facilis Version 8.0.8 is now available for download. This fully supports macOS 11 Big Sur. It is also required if you have a new Mac with the M1 processor.
- Facilis Version 8.1 CSR (Compatibility Security/Release) is available to support macOS 12 Monterey; contact Facilis Support Team for download instructions. The full Version 8.1 Release will be available at the end of 2021.
See Release Notes for all the new features and functionality.
Please contact Support to schedule your upgrade and to obtain new license (systems must be S/N TB001937 or higher and have a current Support agreement).
Do not start the upgrade without contacting Facilis in advance. Upgrades may be scheduled between 8AM and 5PM Eastern Time zone. Send requests to Support@facilis.com